Online Bookings

1. Booking Process

Customers may book transportation services directly through our website, by filling in the booking form with the required details (pick-up location, destination, date, time, number of passengers, and any special requests).
Once the booking request is submitted, Cádiz Taxi Premium will confirm availability and send a booking confirmation via email or telephone.

2. Accuracy of Information

The customer is responsible for providing accurate and complete information when making an online booking.
Cádiz Taxi Premium is not responsible for delays, additional charges, or service failures caused by incorrect or incomplete information provided by the customer.

3. Payment for Online Bookings

Depending on the service type, bookings may require full or partial payment in advance through the secure payment gateway available on the website.
Accepted payment methods include credit/debit cards and other online payment systems available through WooCommerce.

4. Booking Confirmation

A booking is only considered confirmed once Cádiz Taxi Premium has sent written confirmation by email or SMS.
If no confirmation is received, the booking will not be valid, and the service will not be provided.

5. Modifications to Bookings

Customers may request modifications to their booking (time, location, passengers, extras) by contacting Cádiz Taxi Premium.
All modifications are subject to availability and may affect the final price of the service.

6. Cancellations of Online Bookings

Online bookings may be cancelled in accordance with our Cancellation and Refund Policy.
Refunds, when applicable, will be processed using the same payment method used for the original booking, except in cases where the cancellation is made less than 24 hours before the scheduled service, in which case no refund will be provided.